Privacy Policy

1 Purpose & Scope of This Policy

7betd is committed to providing a safe and transparent online betting and casino experience for users in Bangladesh. Protecting the privacy of your personal information is one of our highest priorities. This Policy explains what types of information we collect, how it is used, when it may be shared with third parties, and what your rights are.

This Policy applies equally to the website at https://7betd.lat, the mobile version, and all digital services provided by 7betd. If you do not agree with any terms of this Policy, please refrain from using our services and contact our support team with any questions.

2 Personal Information Provided Directly by You

When you register an account on the 7betd platform, place bets, or contact our support team, we may collect the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Password (stored in encrypted form — never as plain text)
• Financial transaction details (bKash, Nagad, Rocket, or Upay account numbers)
• Identity verification documents (national ID or passport details, where applicable)
• Messages and attachments you send via support chat or email

3 Automatically Collected Information

When you browse the 7betd site or play games, our technical systems automatically record certain information. This data is used to improve service quality and ensure security:

• IP address and device identifier information
• Browser type, version, and operating system
• Which pages of the site you visited, how long you stayed, and which links you clicked
• Session logs and connection duration
• Referral URL (where you came from when you arrived at the site)
• Information collected through cookies and similar tracking technologies

4 Gaming & Betting Activity Data

To improve your gaming experience and ensure responsible gaming, 7betd also stores the following information:

• Betting history, amounts, and outcomes
• Deposit and withdrawal history
• Bonus usage history and wagering progress
• Game preferences and information about your gaming patterns

5 Service Operation & Improvement

7betd primarily uses your information for the following purposes:

• Creating, verifying, and managing accounts
• Processing financial transactions and confirming deposits and withdrawals
• Providing bonuses, rewards, and promotional offers
• Personalizing the user experience
• Identifying and resolving technical issues on the platform
• Providing 24/7 live chat and email support

6 Security & Legal Compliance

To ensure the safety of both you and the platform, 7betd also uses information for the following purposes:

• Preventing fraud, hacking, and money laundering
• Detecting unauthorized access to accounts
• Enforcing responsible gaming policies and preventing access by those under 21
• Resolving disputes and responding to legal claims
• Internal audits and record-keeping

7 Communications & Marketing

With your consent, 7betd may use your contact information for the following purposes:

• Sending important account-related notifications
• Informing you about new promotional offers and bonuses
• Sending updates when new games or features are launched
• Satisfaction surveys and feedback collection

You may opt out of marketing communications at any time. However, important account-related notifications cannot be turned off, as they are an integral part of the service.

8 Sharing Information with Third Parties

7betd does not sell or rent your personal information. However, information may be shared in the following limited circumstances:

• Payment processors: Information necessary to complete transactions via bKash, Nagad, Rocket, and Upay is shared.
• Technology service providers: With contracted partners for hosting, cybersecurity, and analytics services, who are bound by strict confidentiality agreements.
• Game software providers: Minimum necessary information is shared with providers such as Pragmatic Play, Spribe, or JILI for game operation.
• Legal requirements: Information may be disclosed to authorities in response to a court order or legal obligation.
• Fraud investigations: With security investigation agencies in cases of suspected activity.

Your information is not shared with any third party outside the cases listed above. Each third-party partner is required to meet our privacy standards.

9 Cookie Usage & Types

The 7betd platform stores cookies in your browser. Cookies are small text files that a website places on your device. We use the following types of cookies:

• Essential cookies: Required to maintain login status, store security tokens, and manage sessions. The site cannot function properly without them.
• Functionality cookies: Remember your language preferences, game settings, and personalized experience.
• Analytics cookies: Used to understand which pages are visited most and how users navigate the site.
• Security cookies: Help prevent fraud and CSRF attacks.

You can disable non-essential cookies from your browser settings, though this may limit some features of the platform.

10 Technical & Organizational Safeguards

7betd follows industry-leading standards to protect your information. Our security framework includes:

• SSL/TLS encryption: All data transferred between the site and your browser is secured with 256-bit encryption.
• Password hashing: Passwords are never stored as plain text; industry-standard hashing algorithms are used.
• Access controls: Only authorized staff have access to personal data.
• Regular security audits: Periodic audits are conducted to identify platform vulnerabilities.
• Data backups: Regular encrypted backups are maintained to prevent data loss.
• Two-step verification: Additional verification steps are activated during suspicious logins or large transactions.

While we apply the highest level of protection, no one can guarantee complete security over the internet. We advise you to use a strong password and not share your login details with anyone.

11 How Long We Keep Your Data

7betd retains your information only for as long as necessary. Retention periods are explained below:

• Active accounts: All relevant information is retained for as long as the account remains active.
• Closed or inactive accounts: Even after an account is closed, certain information may be kept for a defined period to meet legal and regulatory requirements.
• Transaction records: Financial transaction history is retained for accounting and dispute resolution purposes.
• Marketing communication data: Deleted promptly upon request to opt out.

Once the retention period ends, 7betd securely deletes or anonymizes your data so that it can no longer be linked to any individual.

12 Your Rights Regarding Your Data

As a user of the 7betd platform, you have the following rights:

• Right of access: The right to know what information we hold about you and to receive a copy of it.
• Right to rectification: The right to request correction of any inaccuracies in your information.
• Right to erasure: The right to request deletion of your information in certain circumstances.
• Right to restrict processing: The right to request that data processing be limited in certain cases.
• Right to opt out of marketing: The right to stop receiving marketing messages at any time.
• Right to lodge a complaint: The right to raise a concern if you have any issues with our data protection practices.

To exercise these rights, contact our support team via live chat or email. We will handle your request within a reasonable timeframe.

13 Data Policy for Those Under 21

7betd provides services only to those aged 21 and above. We do not knowingly collect any personal information from minors.

Age is verified at the time of registration. If we learn that a user is under 21, that account will be suspended immediately and any collected information will be securely deleted.

If you believe someone under 21 is using our platform, please notify us at [email protected].

14 Policy Amendment Process

7betd may update this Privacy Policy from time to time. Changes will be communicated in the following ways:

• The updated policy will be published on this page.
• For significant changes, a notification may be sent to your registered email address.
• Continued use of the platform after a change is made will be considered acceptance of the updated policy.

We recommend that you review this policy periodically. Please contact us with any questions or concerns about the policy.

15 Cross-Border Data Transfers

7betd's servers and technology infrastructure may be located in various places. Your information may be processed outside of Bangladesh. However, regardless of where data is processed, the protection standards described in this Policy will be maintained.

When transferring data to third countries, we ensure that the receiving party is contractually obligated to comply with our privacy standards.